Lost Luggage
Advanced English listening exercise ยท Travel & Tourism
Transcript
Traveller: Excuse me, my suitcase did not arrive on the baggage carousel. Agent: I am sorry to hear that. Can you describe your luggage? Traveler: It is a large black suitcase with a red ribbon tied to the handle. Agent: Do you have your baggage claim tag? Traveler: Yes, here it is. Agent: Let me look it up in the system. It appears your bag was mistakenly sent to Paris instead of here. Traveler: Oh no, when can I get it back? Agent: We will have it delivered to your hotel within twenty-four hours. In the meantime, here is a compensation form. You can claim up to one hundred and fifty euros for essential items you may need to purchase.
Comprehension questions
- Where was the bag sent?
- How much compensation can be claimed?
- What color is the traveler's suitcase?
- What was tied to the handle of the suitcase?
- What will be done with the suitcase?