Booking a Hotel Room Online
Beginner English listening exercise ยท Hotels & Accommodation
Transcript
Agent: Good morning, Sunset Beach Resort reservations. How may I help you? Caller: Hi, I made a booking online last week and I need to change the dates. My confirmation number is SBR-7842. Agent: Let me pull that up. I see a standard room for March fifteenth to eighteenth. What dates would you like instead? Caller: Can I change it to March twenty-second to twenty-fifth? Agent: Let me check availability. Yes, we have a standard room available for those dates. The rate is the same, one hundred and twenty dollars per night. Caller: Great. Can I also add an extra bed? My daughter will be joining us. Agent: Certainly. An extra bed is twenty-five dollars per night. Would you also like to add breakfast for three? Caller: Yes, please. What is the cancellation policy? Agent: Free cancellation up to forty-eight hours before check-in. After that, the first night is charged.
Comprehension questions
- How much is the room per night?
- When is free cancellation allowed?
- What is the confirmation number for the booking?
- What room type is booked for March fifteenth to eighteenth?
- How much does an extra bed cost per night?