Checking In at the Hospital Front Desk

Beginner English listening exercise ยท Hospital

Transcript

[Receptionist] Good morning! Welcome to City Hospital. How can I help you? [Patient] Hi, I have an appointment with Dr. Lopez at ten o'clock. [Receptionist] Great. Can I have your name and date of birth, please? [Patient] Sure, it's Anna Kim. My birthday is May third, nineteen ninety. [Receptionist] Thank you, Anna. I found your appointment. Do you have your insurance card with you today? [Patient] Yes, here it is. [Receptionist] Perfect. And can I also see your ID? [Patient] Of course. Here you go. [Receptionist] Thank you. Everything looks good. Please take a seat in the waiting room. A nurse will call your name soon. [Patient] Where is the waiting room? [Receptionist] It's just down this hallway, on your left, next to the elevator. [Patient] Thank you. Should I fill out any forms? [Receptionist] Yes, please fill out this short form with your current medications and any allergies. [Patient] No problem. How long is the wait usually? [Receptionist] Usually about ten to fifteen minutes. The doctor is running close to on time today. [Patient] Great, thank you for your help. [Receptionist] You're welcome. Enjoy your visit, and feel better soon!

Comprehension questions

  1. Who is the patient seeing today?
  2. What two documents does the receptionist ask to see?
  3. Where is the waiting room located?
  4. What does the patient need to fill out?
  5. About how long is the usual wait?

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