Handling Objections

Advanced English listening exercise ยท B2B Sales

Transcript

Prospect: I like the product, but the price seems high compared to our current solution. Sales Rep: I understand your concern about pricing. Let me put it in perspective. Your current solution costs twenty thousand per year, and you mentioned a forty percent employee turnover partly due to poor training. Replacing one employee costs roughly six thousand dollars. Prospect: That is true. Sales Rep: If our platform reduces turnover by even ten percent, the ROI pays for itself within the first year. We also offer flexible payment plans. Prospect: But what about the learning curve for our team? Sales Rep: Great question. Our onboarding process includes dedicated training sessions. Most teams are fully autonomous within two weeks. We also provide twenty-four-seven support during the first ninety days. Prospect: Can you provide references from similar companies? Sales Rep: Absolutely. I will connect you with three clients in your industry who have seen measurable results.

Comprehension questions

  1. How much does replacing one employee cost?
  2. How long until teams are autonomous?
  3. What is the annual cost of the current solution mentioned by the prospect?
  4. What percentage reduction in employee turnover is mentioned to achieve ROI?
  5. What type of support is offered during the first ninety days?

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